Last updated: October 2025

At Urgent Matter, we value your privacy and are committed to transparency about how we collect, use, and protect your information. This policy explains what data we collect, how it’s used, and the rights you have regarding your information.

1. Information We Collect

We collect only the data necessary to provide our journalism and membership services, including:

  • Contact information: such as your name and email address when you subscribe, comment, or sign up for updates.
  • Payment details: processed securely through third-party providers like Stripe. We do not store your credit card or banking information.
  • Analytics data: anonymous information about how visitors use our site, gathered through trusted analytics tools to help us understand readership and improve our coverage.

2. How We Use Your Information

We use your information to:

  • Deliver newsletters, subscription updates, and editorial content you’ve signed up for.
  • Manage your account, payments, and preferences.
  • Communicate with you about service updates or new features.
  • Improve the performance, security, and usability of our website.

We do not sell or rent your personal information to third parties.

3. How We Protect Your Data

We use industry-standard encryption and security protocols provided by our hosting platform (Ghost), payment processor (Stripe), and email delivery services. Access to your personal data is limited to authorized staff and contractors who are bound by confidentiality obligations.

4. Email Communications

By subscribing, you agree to receive emails from Urgent Matter. You can unsubscribe at any time using the link provided in our emails.

Even if you unsubscribe from marketing messages, we may still send transactional emails related to your account or subscription.

5. Your Rights

Depending on where you live, you may have rights to access, correct, or delete your personal data.

To make such a request, contact us at adam@urgentmatter.press. We will respond within a reasonable timeframe and comply with applicable laws, including GDPR and U.S. privacy standards.

6. Third-Party Services

We rely on trusted third-party services to operate our platform, process payments, and send communications. These providers maintain their own privacy and data-protection policies.

Examples include Ghost (hosting and membership), Stripe (payments), and email distribution providers.

7. Children’s Privacy

Our services are intended for a general audience and are not directed toward children under 16. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such information, we will delete it promptly.

8. Updates to This Policy

We may update this Privacy Policy periodically. The “Last updated” date at the top of this page reflects the latest version. Continued use of Urgent Matter after any updates means you accept the revised policy.

9. Contact

For privacy questions, concerns, or data requests, contact: adam@urgentmatter.press.